Resources
White Papers Data Sheets Webinars Case Studies TCO Calculator

Customer Support

Online Help

Pano Online Help includes sections on Deployment, Administration and Troubleshooting, along with FAQs, Release Notes and a Knowledge Base.

For Pano System release-specific help, go to: 2.8, 2.7

For information on system requirements for the Pano System go here

Using Windows 7 with Pano System 3.1 and 3.0

For a FAQ on using Windows 7 as a DVM operating system with the new Pano System 3.0 or 3.1, click here.

Pano Express Online Help

For help installing the Pano Express suite, please see the Installation Checklist. For assisstance with vendor-specific hardware or software issues, please see the Support and Maintenance page.

Pano Starter Kit Online Help

A simple eight step guide with everything you need to deploy a Pano System Starter Kit for a VDI proof of concept, click here.

Customer Support Contact

Email support@panologic.com, or Phone (650) 454-8966
Phone support operating hours are 6am – 5pm Pacific Time,
Monday – Friday, excluding US holidays
For response times, click here

For more information on Pano Logic's support services please download the Maintenance and Support Data Sheet

Pano Technical Overview Webinar: Technical Overview Webinar: Zero Client Overview Product Data Sheet Case Study

Podcasts and Videos

What customers say:

“One of the main reasons we chose Pano was due to the versatility of the device. Financial instituations use serial printers which are not supported by most other virtual desktops solutions but we were able to make it work with the Pano solution.”

Bryan Nash, SVP of Information Technology at McHenry Savings Bank

“Our users have been up and running quickly, and have benefited from the fact that the Pano devices just work and don’t require the same amount of maintenance as PCs.”

Derek Niedermayer, Network Support Supervisor at McHenry Savings Bank

“Before the Pano solution our training room could take a half to a full day for two people to deploy. We needed a way to make the process a lot faster and the Pano virtual desktops did just that.”

Nathan Pingel Network Manager at Baker Hill

"What appeals to me with Pano is the simplicity of the solution. I basically provisioned my virtual desktops and was able to start using our new Panos literally within a couple of hours."

Jeff Cunningham Director of Information Systems AREC Department University of Maryland

“There were many features that attracted me to the Pano device. Two of the main ones are that it was the most cost-effective solution on the market, and it easily integrated with our existing virtualization infrastructure.”

Derek Niedermayer, Network Support Supervisor at McHenry Savings Bank

“We chose Pano due to the versatility of the device. Financial institutions use serial printers which are not supported by most other virtual desktop solutions, but we were able to make it work with the Pano solution.”

Brian Nash, SVP of information technology at McHenry Savings Bank

“Since Pano is a zero client, we just plugged it in and it worked right out of the box. The Pano Logic concept was very simple, so we quickly saw how Pano could replace our other existing desktops.”

Kunal Patel, IT director at Nina Plastics

“Pano virtual desktops have significantly decreased my workload and made it easier for me to implement software changes and updates.”

Derek Niedermayer, Network Support Supervisor at McHenry Savings Bank

“We view Pano Logic’s approach to desktop virtualization as an incredibly revolutionary way for end-users to lower TCO and obtain a number of benefits.”

Jeffrey Slapp, President and CEO of Fairway Consulting Group, Inc.

Primary links

Customer Support

What customers say: